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Most everywhere I turn, I hear notions of seamless being used as it relations to consumer experiences. Whether it’s seamless onboarding for a new app, seamless connectivity across mobile or wi-fi networks, of even seamless undergarments that minimize irritation of our most sensitive components, Seamless is the rage. It makes sense in a way,… Read More »Should compelling user experiences be Seamless or Effortless?

What happened with AR, VR, and its odd offspring, XR? Why aren’t most of us living in the Oasis right now? Some say it’s the price of the hardware, that most of society is not willing to payout more than the cost of a new smartphone for a device they are unsure they will… Read More »There was supposed to be an earth shattering kaboom…

It’s Saturday, early evening. You’ve opened a bottle of relatively nice red wine. No two buck chuck, you worked hard this week! You are sitting down with your favorite person, planning out what to craft together for dinner that evening. Mediterranean? Soul food? A simple Pasta Pomodoro? Oh wait, there’s that dish one of… Read More »Where on the darn page is the recipe I need? GenAI and the promise of distraction free information

I often try to peek around the corner of innovation trends to see might be lurking there through the lens of systems thinking. I tend to leverage thinking about ecosystems as a means to see where dragons might be hiding in the future of market moving ideas while the rest of the hype cycle… Read More »Beyond Rainbows and Unicorns, Understanding the Unintended Consequences of AI: LLM Collapse, Outcome Hoarding, and Expertise Rot